Privacy policy
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Velvet Real - Exploração de Bares e Similares, Lda recognises the importance of protecting your personal data, whatever its nature, and values, above all, honesty and transparency, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. With the entry into force of the General Data Protection Regulation of the European Union (EU 2016/679), Velvet Real - Exploração de Bares e Similares, Lda has developed a set of security measures aimed at protecting your data, which are reflected in our Privacy Policy.
However, if you have any questions regarding this Policy, you can contact us at: geral@velvetloungebar.pt or by letter addressed to: Velvet Real - Exploração de Bares e Similares, Lda, Rua Carvalho Araújo 12, 9000-022 Funchal, Madeira.
Company identification
This website and corresponding Privacy Policy are managed by Velvet Real - Exploração de Bares e Similares, Lda, headquartered at Rua Carvalho Araújo 12, 9000-022 Funchal, Madeira, with NIF 519043979.
Simply browsing this website does not imply consent to non-essential technologies: that consent is requested separately and can be changed at any time.
Our principles
Respect for the customer's wishes
We respect the privacy and security of your personal data, and we ensure respect for the customer's wishes and their autonomous, free and uncomplicated management of their privacy preferences. If you disagree with any point referred to in this Policy, you may, at any time, object by contacting us at: geral@velvetloungebar.pt or by letter addressed to: Velvet Real - Exploração de Bares e Similares, Lda, Rua Carvalho Araújo 12, 9000-022 Funchal, Madeira. We will do our utmost to satisfy your wishes and respect your concerns.
Good practices
Velvet Real - Exploração de Bares e Similares, Lda, as the data controller, determines the purposes and means of processing your personal data, including the applicable security measures. To run this website we use service providers that process data on our behalf, described in the section “Service providers”.
Strict necessity
In the processing of data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.
Collection and processing of personal data
We process the personal data you enter in the forms on this website and, to run and secure the site, some technical data generated automatically when you visit it (such as your IP address), described below and in the section “Service providers”.
Through the contact form we collect: name, email, phone number (optional), subject and message.
Messages sent through the form are delivered by email to our team via the Resend service and used only to reply to you. We do not send automatic emails to the address entered in the form. When configured, a copy is sent to the person responsible for the website's technical support, solely to make sure messages arrive correctly.
To protect the form against abuse, the IP address of each submission is turned into a code (a hash) computed with a secret key, and it is this code — not the address — that is kept temporarily, for 24 hours at most, only to limit the number of messages. It is pseudonymised data, not anonymous data: anyone with access to the secret key could link the code back to the IP address.
Purpose of personal data processing
Data sent through the contact form is used only to answer your request and for customer support. It is not used for marketing or to send promotional communications.
Statistics data, if you accept it, is used only in aggregate to understand how the website is used and to improve its performance. Your data is processed only for these specified, explicit and legitimate purposes and is not further processed in a manner incompatible with them.
Cookies and similar technologies
This website only uses the technologies described below. No optional technology is activated before you make a choice.
Necessary
A cookie that remembers your chosen language (NEXT_LOCALE) and an entry in your browser's local storage with your cookie choice (vlb-cookie-consent). They are needed for the website to work.
Statistics (optional)
With your consent, we use Vercel Web Analytics and Vercel Speed Insights to measure visits and page performance in aggregate. Without consent, these services are not loaded. If you withdraw consent, they stop collecting data from that moment.
Map (Google Maps)
The map on the contact page is only loaded when you click “Show map”. From then on, Google may collect data and set cookies, under its own privacy policy.
You can review or change your choice at any time under , also available in the footer of every page.
Service providers
- Vercel — website hosting. To deliver the pages and protect the service, the hosting records technical request data such as the IP address and the browser used. If you accept statistics, Vercel also measures visits and performance in aggregate.
- Resend — delivery of messages sent through the contact form to our team.
- Upstash — when configured, temporarily stores the codes (hashes) and counters used to limit contact form submissions.
- Google — the map on the contacts page, only when you click “Show map”.
Some of these providers may process data outside the European Economic Area, in particular in the United States. For any question about the processing of your data, contact us at geral@velvetloungebar.pt.
Consent
Your consent is requested before any non-essential technology (statistics) is enabled and before the Google map is loaded. You can change your choice at any time in .